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FAQ — Snoworks Ltd

What areas do you service?

Snoworks Ltd is based in Silverton, BC and services properties within approximately a 15 km radius, including Silverton, New Denver, and surrounding areas.

What dates does the seasonal contract cover?

Seasonal contracts run from November 1 to April 30.

Do you offer per-service snow removal?

Snoworks focuses on seasonal contracts to ensure reliable service and consistent response times during storm cycles.

Per-service requests are difficult to schedule fairly because they are often called in after multiple storm cycles, which can require significantly more time and equipment wear than routine service. A seasonal-first model allows Snoworks to plan efficient routes and provide dependable service throughout the winter.

When do you service (snowfall trigger)?

Snoworks typically services based on a 10 cm snowfall trigger, however timing may vary depending on storm conditions, drifting, temperature, and safety considerations.

How is snowfall measured?

Snowfall is measured using a storm board at Snoworks headquarters. Snow conditions can vary by location, so service decisions are based on average conditions and Snoworks discretion.

How soon will my driveway be cleared?

Snoworks aims to service seasonal clients within 24 hours of snowfall ending. During extended storm cycles, service may occur more than once as required.

What is the difference between Basic and Premium?

Basic Seasonal is designed for non-residents/weekend use and includes a 15-visit cap for the season.

Premium Seasonal is designed for residents and steep driveways requiring more consistent access and priority service.

What happens if Basic reaches the visit cap?

Additional visits are available at an additional charge. Snoworks will notify you if you are approaching the cap.

Is berm clearing included?

Yes — berm clearing is included at the time of servicing when reasonable and safe. Snoworks is not responsible for berms created after service unless addressed during a scheduled visit.

Do you offer sanding / traction control?

Yes. Sanding is available is included with Premium (up to 1 cu/yard) or, as an add-on service and may be required for steep or high-risk driveways to maintain safe access during icy conditions.

How is sanding billed?

Sanding is billed by material used, tracked by cubic yard and billed in 0.5-yard increments, with a minimum charge.

Are you insured?

Yes. Snoworks Ltd carries $5,000,000 liability insurance.

How do I request a quote?

Snoworks prices each driveway individually based on grade, length, turnaround space, and average service time. Contact Snoworks through the website, Facebook, or phone to request a quote.

If you want, I can make that per-service answer slightly softer (“limited availability”) or slightly firmer (“not offered”).